5 Best Business Phone Services for Small Business (2022)

Small businesses have always had to juggle multiple tasks and responsibilities, but with the advent of technology, this has become even more difficult. Today’s small business owners need to have a reliable phone system in order to stay connected with customers and potential investors. Business phone services can help bridge that communication gap, making it easier for small business owners to stay on top of their businesses. 

Business phone services can be essential for small businesses. These services can help businesses stay connected to customers, partners, and other important contacts. Additionally, business phone services can help businesses keep track of important business information.

Why Do You Need Phone Services For Small Businesses?

The use of a phone is an important part of any small business. It allows for communication with clients, employees, and other businesses. There are many phone services that are available for small businesses. Some of these services include toll-free numbers, voice mailboxes, and call forwarding.

A toll-free number is a number that is free to call from anywhere in the United States. This type of number is beneficial for small businesses because it allows customers to contact the business without having to worry about long-distance charges. 

A voice mailbox is also a helpful phone service for small businesses. It allows employees to take messages when they are unavailable to answer the phone. This service can be especially helpful if the business has multiple employees who are working different shifts. 

5 Best Business Phone Services For Small Businesses

Small businesses need to find a phone service that will work for their needs. There are many different types of phone services available, so it can be hard to decide which one is right for your company. Here are 5 best phone service providers for small businesses:

1. Nextiva

Nextiva is one of the top business phone service providers in the United States. They offer a wide range of services that are perfect for small businesses. This includes virtual office services, VoIP phone services, and call center services. Nextiva’s virtual office services include a professional address, phone number, and online fax number. This allows businesses to have a professional image without having to rent or purchase office space.

Nextiva’s VoIP phone service provides businesses with unlimited calling in the United States and Canada. This is perfect for small businesses that need to keep in touch with customers and clients located in these countries. 

Nextiva’s call center services allow businesses to outsource their customer service needs. This can be helpful for businesses that are too small to staff their own call center or that do not have the time or resources to do so.

2. RingCentral

RingCentral is one of the most popular business phone service providers. It’s affordable, easy to use, and customizable. RingCentral offers a lot of features that are perfect for small businesses, including voicemail to email, call forwarding, and conference calling. You can also add on other features like call screening and caller ID. RingCentral is a great choice for businesses that need a reliable phone service with lots of features.

3. Ooma

If you are looking for a phone service that can provide you with great features and keep your costs low, Ooma may be the perfect choice for your small business. Ooma offers a variety of features that can help your business run more smoothly, including:

  • The ability to make and receive calls anywhere in the world at no additional cost.
  • A virtual receptionist that can answer calls and direct them to the appropriate person or department. 
  • An auto attendant that can handle multiple calls at once and route them to the correct extension. 
  • Call forwarding and voicemail transcription so you never miss a call, even when you’re not available. 
  • A toll-free number so customers can easily reach you. 
  • Ooma also offers low monthly rates, with no contracts or hidden fees. 

4. GrassHopper

GrassHopper is a business phone service that provides small businesses with a professional phone number and all the features of a large office phone system. There are no contracts and no setup fees, so it’s perfect for small businesses that are just starting out. GrassHopper also offers an app that lets you manage your calls from your smartphone.

Small businesses have a lot of needs, and one of them is often a reliable business phone service. GrassHopper provides an affordable, professional phone system for small businesses. There are a variety of features available with GrassHopper, including voicemail to email, call forwarding and unlimited extensions. 

There is no need for expensive equipment or contracts, and setup is easy. With GrassHopper, small businesses can have a professional-sounding phone system that works with their budget.

5. Phone.com

Phone.com, a provider of cloud-based phone systems and unified communications, announced enhancements to its voice-over IP (VoIP) service that allow businesses to make and receive calls from any location in the world. 

Phone.com’s new VoIP service includes unlimited international calling to more than 60 countries, as well as enhanced features such as instant messaging (IM), voicemail-to-email transcription, and online phone numbers in more than 20 countries.

What To Look For In A Business Phone Service?

There are many different types of phone services available for businesses, so it’s important to do your research and find the right one for your company. Here are some things to look for when choosing a phone service:

1. Cost

Make sure you understand the cost of the service and what’s included in that price. Some services have hidden fees, so be sure to ask about them.

2. Coverage

Check to see what areas the service covers and whether or not there are any restrictions on where you can use it.

3. Features

Make sure the service has all the features you need, such as voicemail, caller ID, call forwarding, and conference calling.

4. Reliability

The last thing you want is a phone service that’s unreliable and constantly drops calls.

Conclusion

In conclusion, there are a number of great business phone services available for small businesses. While it can be difficult to choose the right one, the five services listed above are a good place to start. If you’re looking for a phone service that can help you take your business to the next level, consider one of these five options. They all have unique features that can benefit your small business. 

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